Returns and Refunds

Our refund policy

Items may be returned if not satisfied, within 14 or 30 calendar date days of receipt. This must be done according to our policies spelled out here and according to any related laws. If a product is not damaged by client, entire costs to client will be applied to another purchase of like costs.

Products returned because wrong, damaged or faulty

If an item is damaged before arrival, the order is incorrect or incomplete, the item(s) can be returned for a full refund of all costs. The client may also decide to apply costs/refund to another purchase instead.

The company will inspect returned items to verify damage or faulty. If company determines there is no damage, etc. the policy on returns will instead be applied.
All refunds, if necessary, will include associated service costs, where applicable.

Articles returned within 30 days

If the product is not returned within the specified time frame, all associated costs will be borne by purchaser. If after 30 days have elapsed, there will be no credit for returns.

Right to withdrawal within 14 days

If you exercise the right of withdrawal and you return the product/s within fourteen (14) calendar days from delivery date, the cost of the product will be refunded. The following guidelines will be applied to the repayment:

Shipping cost of the return pf the product to Busatti will not be refunded and will be imposed on the purchaser.