1) ONLINE PURCHASES
Purchases made on shop.busatti.com are regulated by Legislative Decree n* 185 dated May 22, 1999 as it relates to consumer protection. Distant contracts through e-commerce are regulated by Legislative Decree n* 70, dated April 9, 2003.
Products found on the website can be purchased by anyone 18 years old or older. Delivery can be made according to your choice-home, office or a third party address.

2) PRICES
The price is all-inclusive, including value added tax (VAT).
Prices reflect current listings. Busatti reserves the right to change prices without regardless of listings.
Please Note - Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

3) PRODUCT CHARACTERISTICS
Product characteristics provided online, which are reflective of current listings of viewings, are accurate. Variations from the product online can occur due to other factors. Shop.Busatti.com is not liable for these other factors which may affect your selection.

4) SHIPMENTS
Delivery with UPS within 10-15 business days.
If delivery was to be unsuccessful (in case the client was absent at the time of the delivery), the courier will take care to inform how he’ll make a second delivery.
Upon receipt of the parcel, please check:
- The number of parcels shown on the bill of lading are exactly what is delivered;
- The parcel is intact and undamaged; possible objections have to be reported to the courier specifying on the bill of lading number you sign when picking-up, the words “Subject to verification”, otherwise the parcel is considered as correctly delivered.
If delivery is unsuccessful, instructions will be provided for future delivery. The bill of lading will show number of parcels to be delivered, be sure to match to make sure all are delivered. If not matched, please advise, otherwise, if parcel accepted then it is assumed the delivery is correct and cannot be objected to later.

5) HOW CAN I MAKE A PRODUCT THAT I PURCHASED? AND TO GET A REFUND?
Items may be returned if unsatisfied, within 14 business days from reception date.
Back shipping is to be paid by the customer.
The refund will take place within 10 business days from product reception.
Products washed by the customer will not be refund.

Busatti srl does not bear any customs duties that may be requested from the customer upon receipt of the package.

6) DECLINATION OF LIABILITY
Busatti s.r.l. is committed to operate in the most efficient way possible. If Busatti s.r.l. should unintentionally deliver the wrong items per customers order, we will gladly correct accordingly.
Busatti s.r.l reserves the right to make amendments or changes to the website whenever necessary without prior notice.

7) COMPLAINTS
Complaints regarding orders can be sent by email to shop@busatti.com

8) PRIVACY
Busatti s.r.l. processes personal data of their clients according to the Legislative Decree 196/2003. This data is processed in the context of normal operating orders. If any problems occur from such orders, please contact us at shop@busatti.com. You have the right to obtain a copy of the existence or not of such personal data. The concerned person can request the cancelation of such personal data from all Busatti sources.